Assistant Community-Based Protection Officer, Batouri, Cameroon At UNHCR – United Nations High Commissioner for Refugees

Closing date: Wednesday, 5 April 2023

Hardship Level: D

Family Type: Family

Family Type: Family

Residential location (if applicable): Grade: NOA

Staff Member / Affiliate Type: National Professional Officer

Reason: Regular > Regular Assignment

Remote work accepted: No

Target Start Date: 2023-05-02

Job Posting End Date: April 5, 2023

Standard Job Description: Assistant Community-Based Protection Officer

Organizational Setting and Work Relationships

The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


  •  Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.
  •  Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.
  •  Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.
  •  Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.
  •  Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
  •  Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.
  •  Support communities in establishing representation and coordination structures
  •  Promote confidence building and conflict resolution among PoC, authorities and host communities.
  •  Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.
  •  Support the Operation’s work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team’s common humanitarian action plan where applicable.
  •  Contribute to the Protection team’s information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.
  •  Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.
  •  Support community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.
  •  Support PoC to develop structures that enhance their participation and protection.
  •  Contribute to the design of project submissions and the budget for endorsement by the supervisor.
  •  Intervene with authorities on community-based protection issues.
  •  Negotiate with local counterparts, partners and PoC.
  •  Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

International Development, Cultural Studies, Human Rights,

International Social Work, Social Science, Political Science,

Anthropology, International Law or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


Some professional working the areas of community services, social work (e.g., gender, GBV programs, women’s empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.


Proven communication skills, both oral and written.

Demonstrated knowledge of community communication and engagement approaches

Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.

Functional Skills

PR-Refugee Protection Principles and Framework

IT-Computer Literacy

DM-Database Management

PR-Coordination in Forced Displacement situations

PR-Child Protection Prevention and Response Programming

PR-Gender Equality

PR-Age, Gender and Diversity (AGD)

PR-Gender Based Violence (GBV) prevention programming

PR-Gender Based Violence (GBV) response programming

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile: Il doit avoir des capacit\u00e9 d’\u00e9laboration des strat\u00e9gies visant \u00e0 am\u00e9liorer les standards dans les domaines de la protection de l’enfance, la lutte contre les VBG, la protection des personnes vuln\u00e9rables et de l’\u00e9ducation. Il doit \u00e9galement \u00eatre \u00e0 meme d’oeuvrer \u00e0 la mise en oeuvre des politiques de coh\u00e9sion sociale et de mobilisation communautaire ainsi qu’\u00e0 la recherche des solutions durables pour les personnes vulnerables.

Required languages (expected Overall ability is at least B2 level):: ,

Desired languages: ,

Operational contextOccupational Safety and Health Considerations:: To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:: GAPS

‘\tEtendue de la zone d ‘installation des r\u00e9fugi\u00e9s Centrafricains tr\u00c3\u00a8s large et contraste avec les ressources humaines et les moyens logistiques limit\u00c3\u00a9s pour le suivi individuel des cas.

‘\tNombre insuffisant d ‘enseignants et infrastructures scolaires

‘\tFaible taux de scolarisation de la jeune fille

‘\tEloignement des \u00c3\u00a9tablissements scolaires du secondaire des localit\u00c3\u00a9s d ‘installation des r\u00e9fugi\u00e9s

‘\tInsuffisance des moyens financiers des parents pour r\u00c3\u00a9pondre aux besoins \u00c3\u00a9ducatifs

‘\tPesanteurs traditionnelles

‘\tFaible accompagnement de la r\u00c3\u00a9silience des femmes

‘\tRisques de violences sexuelles sur les sites du fait de l ‘absence d ‘\u00c3\u00a9clairage ;

‘\t Insuffisance de ressources des services du MINPROFF et du MINAS ;

‘\tInexistence des institutions de prise en charge sp\u00c3\u00a9cialis\u00c3\u00a9e pour les personnes vivant avec un handicap ;

‘\tInsuffisance des ressources financi\u00c3\u00a8res affect\u00c3\u00a9es \u00c3 la prise en charge des PBS,

‘\tInsuffisance des activit\u00e9s ciblant sp\u00c3\u00a9cifiquement les adolescents

‘\tFaible autonomisation des comit\u00c3\u00a9s locaux de protection

‘\tAbsence d ‘un m\u00c3\u00a9canisme communautaire interagence efficace de gestion des plaintes li\u00c3\u00a9es \u00c3 l ‘exploitation et a les abus sexuels, permettant un rapportage et une r\u00c3\u00a9ponse appropri\u00c3\u00a9e.


‘\tSoutenir l ‘effort du Gouvernement dans la mobilisation des ressources ad\u00c3\u00a9quates de l ‘offre \u00c3\u00a9ducatives dans les zones qui accueillent les r\u00e9fugi\u00e9s.

‘\tTravailler avec les autres secteurs, notamment Livelihood et organiser les parents d ‘\u00c3\u00a9l\u00c3\u00a8ves en groupes structur\u00c3\u00a9s autour des projets mixtes de rel\u00c3\u00a8vement socio\u00c3\u00a9conomiques pour renforcer l ‘acc\u00c3\u00a8s et le maintien des enfants \u00c3 l ‘\u00c3\u00a9cole.

‘\tRenforcer et autonomiser les m\u00c3\u00a9canismes communautaires de protection.

‘\tAssurer l ‘acc\u00c3\u00a8s s\u00c3\u00a9curis\u00c3\u00a9 et \u00c3\u00a9quitable des survivantes \u00c3 des services de r\u00c3\u00a9ponse aux SGBV de qualit\u00e8 et sans d\u00c3\u00a9lai.

‘\tAm\u00c3\u00a9liorer l ‘adh\u00c3\u00a9sion des hommes et des femmes dans la pr\u00e9vention et la lutte contre les SGBV

‘\tGarantir la s\u00e9curit\u00e9 des filles et des gar\u00c3\u00a7ons et renforcer leurs capacit\u00c3\u00a9s tout en leur fournissant un soutien appropri\u00c3\u00a9 \u00c3 leurs besoins dans la pr\u00c3\u00a9servation de leur int\u00c3\u00a9r\u00c3\u00aat sup\u00c3\u00a9rieur.

‘\tMettre en place de mani\u00c3\u00a8re significative des projets mixtes r\u00e9fugi\u00e9s et communaut\u00c3\u00a9 h\u00c3\u00b4te.

‘\tRenforcer les m\u00c3\u00a9canismes de gestion communautaire des conflits dans les sites et en hors site.

‘\tRenforcer les moyens d ‘action du MINAS, du MINPROFF et du MINJEC.

‘\tR\u00c3\u00a9trocession de 16 CPC aux Communes (JRS)

Living and Working Conditions:: \u00c3\u20ac la suite de la crise qu ‘a connu la R\u00c3\u00a9publique centrafricaine \u00c3 partir de la fin de l ‘ann\u00c3\u00a9e 2013, les r\u00c3\u00a9gions du Nord, de l ‘Adamaoua et de l ‘Est ont connu un afflux massif de r\u00e9fugi\u00e9s. Pour une meilleure protection et prise en charge de ces populations, il a \u00c3\u00a9t\u00c3\u00a9 mis sur pied de nouveaux Bureaux dont le bureau Terrain de Batouri.

Au 31 Ao\u00c3\u00bbt 2021, le Bureau Terrain du HCR Batouri assiste en termes de protection et d ‘assistance multiformes 90 377 individus (44.693 hommes et 45.684 femmes) issus de 30 703 m\u00c3\u00a9nages install\u00c3\u00a9s dans 04 sites am\u00c3\u00a9nag\u00c3\u00a9s et 54 villages r\u00c3\u00a9partis sur deux d\u00c3\u00a9partements \u00c3 savoir la Kadey et la Bomba et Ngoko. Cette population est compos\u00c3\u00a9e en majorit\u00c3\u00a9 de femmes (50,55%) et d ‘enfants (53, 41%).

Cette population est compos\u00c3\u00a9e en majorit\u00c3\u00a9 de musulmans, m\u00c3\u00aame si l ‘on enregistre un pourcentage de chr\u00c3\u00a9tiens. Outre les activit\u00e9s d ‘orpaillage, ils sont essentiellement \u00c3\u00a9leveurs \u00c3 la base pour les musulmans et agriculteurs pour les chr\u00c3\u00a9tiens, les premiers se sont reconvertis dans plusieurs autres activit\u00e9s dont l ‘agriculture et le commerce.

Sur le plan s\u00c3\u00a9curitaire, la zone op\u00c3\u00a9rationnelle est relativement calme, m\u00c3\u00aame si l ‘op\u00c3\u00a9ration de nettoyage de la bande frontali\u00c3\u00a8re de la RCA par les FACA/ Russes pour d\u00c3\u00a9loger les forces rebelles des 3R provoque sporadiquement les d\u00c3\u00a9placements des populations vers les localit\u00c3\u00a9s frontali\u00c3\u00a8res du Cameroun. Ce calme est \u00c3\u00a9galement rompu par moment par des enl\u00c3\u00a8vements avec demande de ran\u00c3\u00a7on et le grand banditisme entretenu par les coupeurs de route.

L ‘absence d ‘une documentation portant le sceau de l ‘Etat a un impact majeur sur la jouissant des droits par les r\u00e9fugi\u00e9s notamment la libre circulation et la facilitation de l ‘int\u00c3\u00a9gration socio\u00c3\u00a9conomique des r\u00e9fugi\u00e9s.

La coh\u00c3\u00a9sion sociale, la mobilisation communautaire, la protection de l ‘enfance, les actions de pr\u00e9vention et de r\u00c3\u00a9ponse aux VBG, l ‘\u00e9ducation et la recherche des solutions durables dont l ‘autonomisation sont les d\u00c3\u00a9fis constants rencontr\u00c3\u00a9s par cette population qui doit non seulement faire face \u00c3 la diminution des ressources en g\u00c3\u00a9n\u00c3\u00a9ral, mais \u00c3\u00a9galement au ciblage dans les diff\u00c3\u00a9rents secteurs d ‘assistance.

Malgr\u00c3\u00a9 la signature en 2016 de la convention cadre entre le HCR et le Minist\u00c3\u00a8re de la sant\u00c3\u00a9 publique qui pr\u00c3\u00a9voit la r\u00c3\u00a9duction de 30% des tarifs des prestations sanitaires en faveur des r\u00e9fugi\u00e9s, ceux-ci rencontrent encore des difficult\u00c3\u00a9s d ‘acc\u00c3\u00a8s \u00c3 la sant\u00c3\u00a9.

Additional Qualifications: SkillsDM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework

EducationBA: Anthropology (Required), BA: Cultural Studies (Required), BA: Human Rights (Required), BA: International Development (Required), BA: International Law (Required), BA: International Social Work (Required), BA: Political Science (Required), BA: Social Science (Required)


Work Experience

Competencies: Accountability, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Managing resource, Organizational awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator:

CompendiumAdditional InformationFunctional clearance: This position doesn’t require a functional clearance


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