Programme Manager, Governance and Capability At International Organization for Migration

Position Title : Programme Manager, Governance and


Duty Station : Bangkok, Thailand

Classification: Consultancy

Type of Appointment : Consultant Contract (12 months)

Desired Start Date : As soon as possible

Closing Date : April 17, 2023

Reference Code : CFA028/2023

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


The Bali Process on People Smuggling, Trafficking in Persons and Related Transnational Crime (Bali Process) is a non-binding and state-driven process involving 49 members (countries and international agencies), including the United Nations High Commissioner for Refugees (UNHCR), the International Labour Organization (ILO), the International Organization for Migration (IOM) and the United Nations Office of Drugs and Crime (UNODC), as well as a number of observer countries and international agencies who participate in this voluntary forum.

The Regional Support Office of the Bali Process (RSO) was established in 2012 as a unique regional mechanism that brings together relevant policy knowledge, technical expertise and operational experience from Bali Process members and other key stakeholders to develop practical initiatives that address people smuggling, trafficking in persons and related transnational crime.

The RSO is administered by the Governments of Australia and Indonesia with corporate support provided by the International Organization for Migration.

The RSO assists Members by working across four key objectives in:

  • Providing specialist technical assistance to Bali Process Members, Task Forces and Working Groups.
  • Developing and delivering fit-for-purpose operational capacity building activities relevant to the Bali Process’ mandate.
  • Providing support in policy development and promoting best practice to improve aspects of migration management, and responses to people smuggling, trafficking in persons and related transnational crime.
  • Actively engaging and promoting the RSO’s work to partners and dialogues outside of the Bali Process structure.

More information can be found at


Reporting to the RSO Co-Managers and Programme Coordinator Communications, Capability and Enquiry and working cooperatively with colleagues across the RSO, the Programme Manager will be responsible for managing the RSO’s governance and capability work plan.

The Programme Manager will be responsible for establishing and managing the enabling architecture (governance) to track and support the delivery of the RSO’s annual work program with the objective of driving improved outcomes for the RSO.

Using the established architecture, the Programme Manager will work across the RSO to identify and track the performance of key priority projects, including milestones and success measures, that will collectively deliver on the outcomes of the RSO work plan. This will include working closely with colleagues in the development of procurement activities to ensure the required governance elements are incorporated and fit for purpose.

The Programme Manager will manage the development of key capability documentation specifically for the RSO, including the translation of IOM Procurement Guidelines into RSO guidance, establishment of a dedicated RSO Personnel Handbook, and a RSO Performance Management Framework, in cooperation with the IOM RSO Back Office Team. The Programme Manager will provide ongoing support to RSO personnel on these items. The Programme Manager will also work to support recruitment processes undertaken by the RSO in alignment to the above-mentioned documents.

The Programme Manager will also be required to establish and develop productive working relationships with stakeholders both inside the RSO and external to the RSO and supervise and mentor staff.

Deliverables (subject to change):


  • Establish and manage all governance architecture of the RSO including the development of a Monitoring and Evaluation Framework in support of the RSO Annual Work Plan.
  • Management and execution of the established Monitoring the Evaluation Framework through identifying and tracking performance of identified priority projects that will deliver on the outcomes of the RSO Annual Work Plan.
  • Manage and lead, in close collaboration with the Programme Coordinators, the establishment and ongoing implementation of a monthly internal work program board meeting including establishing mechanisms for project tracking, expenditure tracking and identification of project enhancement activities.
  • Manage and lead, in close collaboration with the RSO Co-Managers and Programme Coordinators, any required performance, governance and financial reporting requirements established by the RSO’s financial donors.
  • Manage the development and approval processes of the RSO Annual Work Plan, RSO Strategy and RSO Annual Report.
  • Manage the development and approval processes of any external funding project bids.
  • Manage any Third-Party Funding arrangements for new donors.
  • Development of external governance documentation or presentations as required to report on the status of the RSO work plan.
  • Periodically review all governance documentation for the RSO.


  • Manage the development of key capability documentation including RSO guidance on IOM Procurement Guidelines, RSO Personnel Handbook, and a RSO Performance Management Framework, in cooperation with the IOM RSO Back Office Team.
  • Provision of support for all recruitment processes undertaken by the RSO including being the focal point of contact for the IOM RSO Back Office Team.
  • Provision of support to RSO colleagues in the development of all procurement documentation to ensure the required governance elements are incorporated and fit for purpose.
  • Periodically review all capability documentation for the RSO.

Engagement and Partnerships

  • Contribute to or lead in the drafting of RSO briefings, minutes, documents, reports, corporate documents and undertake training as required.
  • Submit a monthly performance report to the RSO Co-Managers outlining progress and achievements.
  • Establish, develop and maintain professional relationships with stakeholders.
  • Nurture and maintain existing relationships with RSO program and project delivery partners.
  • As necessary, represent the RSO at bilateral, regional and intergovernmental meetings, including the preparation and delivery of discussion points, managing consultations, coordination of background documents and reports and ensure appropriate distribution to key stakeholders.
  • Provide input to RSO publications and reports, draft articles and news items for RSO publications and provide reports to Co-Managers as directed.
  • Represent the RSO and actively participate in various forums such as roundtables, conferences, webinars, meetings and capacity building and training activities.
  • Contribute to the running of the RSO Alumni network and contribute to the maintenance of the RSO-alumni database.
  • Protect and promote the RSO ‘brand’ ensuring appropriate recognition of our efforts is granted.


  • Perform such other duties as may be assigned by the Co-Managers and Programme Coordinators.



  • A bachelor’s degree or master’s (desirable) in a relevant field from an accredited academic institution with five years of relevant professional experience; or
  • Five years of relevant professional experience.


  • Experience working with or in Government or an International organization and/or with Bali Process Member States (desirable).
  • Demonstrated experience in governance, monitoring and evaluation and capability management including following necessary implementation rules and regulations.
  • Demonstrated experience in achieving outcomes in a cross-cultural environment.
  • Demonstrated experience in engaging appropriately with stakeholders across a range of fields (Government, IO, NGO, Private Sector), including with senior level stakeholders and establishing and nurturing professional relationships.
  • Experience developing, supervising, and mentoring staff.


  • Motivated by the opportunity to contribute to the work of the RSO.
  • Ability to work collaboratively and build partnerships and networks.
  • Ability to engage with, listen to and mobilize teams to successfully accommodate challenges and achieve beneficial outcomes.
  • Ability to work under limited direction.
  • Intellectual ability and personal resilience to positively challenge conventional ways of doing things. Has the judgment and integrity to engage constructively with risk.
  • Ability to achieve RSO outcomes to a high degree. Ability to work to tight deadlines and ensure RSO outcomes are delivered to agreed requirements.
  • Ability to work with people from diverse backgrounds. Ability to lead, mentor and develop a team to deliver on RSO outcomes.
  • Strong ability to effectively communicate with influence in oral and written English.


  • Fluency in English (oral and written) is required.
  • Knowledge of Thai, Indonesian, Burmese and Malay is desirable (but not essential).



  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: demonstrate willingness to take a stand on issues of importance.
  • Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision; assists others to realize and develop their leadership and professional potential.
  • Empowering others: creates an enabling environment where staff can contribute their best and develop their potential.
  • Building trust: promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: leads with humility and shows openness to acknowledging own shortcomings.


Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.

How to apply

Interested candidates are invited to submit their applications to the IOM Bangkok Human Resources Unit at e-mail by April 17, 2023 at the latest.

Kindly indicate the reference code CFA028/2023 followed by your full name in the subject line.

Applications should include:

a) a cover letter, indicating the dates of availability

b) a curriculum vitae

c) a duly completed IOM Personal History Form which can be downloaded from

Only shortlisted candidates will be contacted.

Salary and conditions information:

  • The successful candidate will be engaged under an IOM contract working for the Regional Support Office and their conditions of service will be governed by their contract. The contract will include annual and sick leave only. The successful candidate is responsible for determining their taxation liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. The successful candidate is responsible for determining their own pension fund arrangements.
  • The position duty station is Bangkok, Thailand. Relocation assistance and working visa assistance will be provided by the IOM for the successful candidate, if required.
  • The position requires a minimum three days office-based work *subject to change*.
  • The agreed salary will be paid monthly.

Posting period: From 03.04.2023 to 17.04.2023

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