Programme Coordinator (Global Goodwill Ambassador) At International Organization for Migration

Position Title: Programme Coordinator (Global Goodwill Ambassador)

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 16 February 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


IOM’s Donor Relations Division (DRD) seeks to strengthen and diversify IOM’s collaboration with donors and partners on IOM programmes and new strategic initiatives. It provides the field with institutional guidance and tools to identify donor priorities and match them with ongoing and future IOM programmes. DRD uses a range of complementary approaches, including organizing bilateral consultations with traditional, non-traditional donors and the private sector; organizing donor briefings and field visits; supporting the development of resource mobilization tools and strategies; as well as reviewing and providing institutional guidance on reporting.

The Donor Relations Division hosts a Private Sector Partnerships Unit. The objective of the Private Sector Partnerships Unit is to provide the Headquarters, Regional and Country Offices with assistance and expertise relating to initiating, establishing and maintaining partnerships with the private sector. The Private Sector Partnerships Unit is responsible for the development and implementation of IOM’s Private Sector Strategy which seeks to enhance how IOM works with the private sector to support safe, orderly and regular migration. The Private Sector Partnerships Unit establishes and coordinates IOM’s due diligence process, builds staff capacity in private sector partnership-building and oversees the Goodwill Ambassador programme.

Under the overall supervision of the Chief, Donor Relations Division and direct supervision of the Head of Private Sector Partnerships Unit, the Programme Coordinator (Global Goodwill Ambassador) will be responsible for the relationship management and coordination of IOM’s activities related to the work of the existing IOM’s Goodwill Ambassadors and new high-profile supporters to promote IOM’s mandate and support IOM in fundraising and advocacy.

The Programme Coordinator (Global Goodwill Ambassador) will coordinate and support in the recruitment, coordination/communication with the Country and Regional Offices, and management of the activities related to the delivery of the responsibilities of the Goodwill Ambassadors, including field missions and media/digital outputs; managing events and interviews, providing liaison between IOM’s relevant departments for key messages, and ensuring coherence of practice and processes systemwide.

Core Functions / Responsibilities:

  1. Develop and roll-out IOM’s pilot programme on engagement with Global Goodwill Ambassadors.
  2. Research, prospect and recruit new celebrity supporters in full consultation with the relevant departments, offices, divisions and units.
  3. Review nominations for potential candidates and conduct due diligence assessment.
  4. Coordinate the day-to-day activities of existing Goodwill Ambassadors and high-profile supporters as directed, in support of key organizational objectives related to advocacy, fundraising and awareness-raising.
  5. Act as coordination lead on specified field missions with Goodwill Ambassadors, ensuring objectives are delivered, and including delivering communications outputs across different platforms including social media, media and film, in coordination with local Public Information Officers.
  6. Provide advice and support to staff acting as Focal Points to other Goodwill Ambassadors, in line with IOM’s official Goodwill Ambassadors Guidelines, and to oversee annual reporting on their activities.
  7. Coordinate and provide support to the fundraising and communications campaigns and partnerships, including corporate partnerships, emergency campaigns and digital initiatives.
  8. Contribute to the monitoring and evaluation of the impact and Return of Investment (ROI) of celebrity engagement.
  9. Support specific key media and communications moments with Goodwill Ambassadors: write key messages, draft media releases brief Ambassadors for the interviews, writing and delivering of speech, captions, quotes, scripting films for social media.
  10. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Communications, Journalism, Public Affairs, Political Science, or a related field from an accredited academic institution with five years of relevant professional experience; or
  • University degree in the above fields, or a related field with seven years of relevant professional experience.


  • Experience in celebrity recruitment and management, including work in cause-related campaigning;
  • Experience in managing celebrity projects with multi-media components including broadcast, print, film, photographic and social media ;
  • Experience in developing and managing celebrity-related communications plans, outputs and events;
  • Experience in working with celebrity agents, publicists, and managers; and,
  • Experience of international development, including hosting VIPs on field missions.


  • Computer skills and proficient knowledge of Microsoft applications (Word, Excel, Outlook, SharePoint, PowerPoint) and other design software is essential;
  • Advance report writing skills;
  • Proven organizational and editorial skills;
  • Excellent communication and writing skills with the ability to analyses complex problems and identify and convey clear, rapid solutions; and,
  • Demonstrated general analytical skills.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE via PRISM, IOM e-Recruitment system, by 16 February 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2023 31 Programme Coordinator (Global Goodwill Ambassador) (P3) Geneva,

Switzerland (57959135) Released

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