Programme Assistant (CBT), Beirut, Lebanon At WFP – World Food Programme

Closing date: Monday, 27 March 2023

WFP Lebanon encourages female candidates and people with disabilities to apply.

WFP seeks candidates of the highest integrity and professionalism. Selection of staff is made on a competitive basis. WFP does not charge a fee or request bank details at any stage of recruitment process. We are committed to diversity and inclusion within our workforce, and encourage all qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.

يشجّع برنامج الأغذية العالمي المرشّحات والأشخاص ذوي الإعاقة على التقدّم للوظيفة

يبحث برنامج الأغذية العالميّ عن موظفيين لديهم درجة عالية من النزاهة والمهنيّة. يتمّ اختيار الموظفين على أساس تنافسيّ. لا يتقاضى برنامج الأغذية العالمي أيّ رسوم ولا يطلب أي معلومات مصرفيّة خلال أيّ مرحلة من مراحل التوظيف. نحن ملتزوم بالتنوّع والإشراك ضمن القوى العاملة ونشجّع جميع المرشّحين المؤهّلين على تقديم الطلبات بغضّ النظر عن دينهم، معتقداتهم خلفيتهم العرقيّة أو الاجتماعيّة، جنسهم، هويّتهم الجنسيّة أو إعاقتهم

Deadline for applications:

This Vacancy Announcement will close on 27 March 2023 at 11:59 PM, Rome Time.

Terms and conditions:

  •  This vacancy announcement is open for qualified Lebanese nationals (only).
  •  WFP offers a competitive benefits package including salary, various types of leaves including maternity and paternity, medical and life insurances, provision of breastfeeding rooms for new parents, and various wellness platforms.
  •  WFP Lebanon offer flexible workplace arrangements upon prior approval.
  •  Our premises are accessible, and we are committed to accommodate to any required reasonable accessible needs to remove barriers in the workplace.
  •  Only shortlisted applicants will be contacted.

About WFP:

Assisting more than 115.5 million people in 120 + countries and territories each year, the World Food Program (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies partnering with governments, and providing common services that allow the entire humanitarian community to save lives in emergencies and build the resilience of food insecure people and communities. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty. WFP Lebanon provides humanitarian assistance to over 2 million vulnerable persons for food and other essential needs through cash-based transfers and in-kind food. WFP Lebanon also provides food assistance in the form of snacks and fresh food to school aged students and promotes resilient livelihoods and sustainable food systems. In addition to direct assistance to the most food insecure and vulnerable people, WFP also supports government institutions, partners, and other entities to strengthen their capacity to deliver social assistance.

To know more about WFP’s mission, please check the below video: https://www.facebook.com/WorldFoodProgramme/videos/10154930622760178/

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Organizational Context:

The post is based in WFP Beirut Country Office and the incumbent will be u nder the direct supervision of the Cash Based Transfers (CBT) Programme Policy Officer and the overall supervision of the Head of CBT.

Duration Of Assignment:

The Programme Assistant (CBT) will be contracted for an initial term of 12 months (Renewable based on business need and satisfactory performance).

Key Responsibilities (not all-inclusive, nor exhaustive):

With delegated authority and under direct supervision of the Cash Based Transfers (CBT) Programme Policy Officer and overall supervision of the Head of CBT, the Programme Assistant (CBT) main accountabilities and responsibilities involve the following:

  •  Act as a focal point for the quarterly biometric validation exercise activities.
  •  Act as a focal point for daily prepaid cards maintenance activities including cards related issues received from WFP field offices, Accountability for Affected population (AAP) team and LOillSE agencies
  •  Act as a focal point for handling cases refen-ed by WFP call center to CBT.
  •  Maintain Validation data using Countiy Office SQL database and generate data analysis where needed to support decision making.

More specifically, the Programme Assistance tasks will include the following to support business continuity in the CBT Unit:

  •  Identify the list of households that require validation and coordinate with UNHCR to enable access to biometric information.
  •  Generate quarterly validation pool and apply priorities; make the validation pool available to relevant stakeholders.
  •  Generate weekly validation failure report and share with relevant units and stakeholders
  •  Generate weekly report of validated cases and cases not to be invited.
  •  Generate no-show results and share/follow-up with activity unit.
  •  Generate monthly and quarterly validation figures.
  •  Ensure the results of WFP and UNHCR validation exercises are reflected and implemented on a monthly basis in WFP systems;
  •  Ensure the processes are in line with the Standard Operating Procedures (SOPs) in place;
  •  Liaise on all the above with Field Offices, Country Office units and Service Provider as required in a timely manner.
  •  Follow up on daily basis on cases referred to CBT from WFP call center through WFP’s grievance rederess system (SugarCRM).
  •  resolution of general and daily prepaid card operational queries requesting assistance where necessary
  •  Support and back up the CBT programme Associate whenever it is required.
  •  Keep all records and documents up-to-date and archived in a safe place.
  •  Attend meetings and draft the “minutes of meeting”; follow up on each of the notes and assure to respect the timelines.
  •  Perform other related duties as required.

ADDITIONAL COMPETENCIES:

  •  Experience in coordinating with third parties.
  •  hands-on experience in using Databases (such as Access and SQL), Excel, PowerPoint and Visio.
  •  Knowledge of WFP activities and procedures in the country is an advantage.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education: Completion of secondary school education. A Bachelor’s degree in business administration, information systems, statistics, economics or other relevant field is a plus

Experience: At least four (4) years of progressively responsible work experience including: data analysis and visualization, statistics and reporting.

Language: Fluency in both oral and written communication in Arabic and English.

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