Knowledge Management and Innovation Officer At International Organization for Migration

Position Title: Knowledge Management and Innovation Officer

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 02 February 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


The Innovation and Knowledge Management (IKM) unit, situated within the Department of Policy and Research, is the institutional focal point on knowledge management and innovation in relation to migration policy and programming. It seeks to strengthen IOM’s capacities to learn from its programmatic expertise and that of its partners by analysing lessons learned, best practices and innovative approaches to enhance organizational effectiveness and result based management.

Under the direct supervision of the Head of the Innovation and Knowledge Management Unit, the successful candidate will manage and substantively support the process of strengthening institutional capacities and learning on knowledge management (KM) and innovation to enhance overall organizational effectiveness.

Core Functions / Responsibilities:

  1. Manage, coordinate and implement the knowledge management and innovation initiatives of the unit and backstop the management of its human and financial resources.
  2. Ensure the establishment and coordination of a network of KM’s and innovation focal points with HQ and field knowledge management specialists, liaising with regional KM networks and champions to strengthen knowledge exchanges and institutional learning.
  3. Work closely with the Regional and Country Offices’ KM specialists and provide advice, direction and technical support to IOM’s Regional and Field Offices in the areas of KM and innovation.
  4. Develop the capacity development component of the unit, identifying, planning and managing key activities to strengthen capacities of IOM staff in KM and innovation.
  5. Further enhance and implement the partnership approach of the unit to ensure donors and private sectors support the establishment of an IOM Innovation Fund and the implementation of knowledge management initiatives.
  6. Develop the innovation portfolio, specifically focusing on developing methods to strengthen capacities of field offices to leverage innovation for systemic transformation.
  7. Develop the communication (internal and external) component of the unit, including preparing and/or contributing to the Unit’s Newsletter, podcast series and internal and external communication items.
  8. Ensure content management and the implementation of digital solutions to strengthen KM in the organization.
  9. Manage and curate content for the Migration Policy Repository (MPR) and the Peer Exchange on learning On Migration (POEM) platform.
  10. Prepare reports on IKM’s key deliverables.
  11. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in International Relations, Development Studies, Sociology, Migration Studies or a related field from an accredited academic institution with five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.


  • At least five years (seven years for bachelor’s degree holders) of experience in knowledge management;
  • Experience in development, conceptualization or review of innovative initiatives;
  • At least five years (seven years for bachelor’s degree holders) of experience in projects management;
  • Experience in communication is an added value.


  • Familiarity with impact evaluations is desirable;
  • Good understanding of migration issues, trends and policies.
  • Excellent communication skills, especially in a multilingual setting; advanced writing skills particularly important;
  • Analytical, project management and organizational skills, including the ability to prioritize and manage simultaneous critical tasks;
  • Proven ability to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds; • High sense of responsibility and motivation;
  • Maturity of judgement to ensure the appropriate management of sensitive issues;
  • Demonstrated IT proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint;
  • Knowledge of graphic design and multimedia communication tools an advantage.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of Spanish or French is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

To apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 02 February 2023.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 20.01.2023 to 02.02.2023

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2023 16 Knowledge Management and Innovation Officer (P3) Geneva, Switzerland

(57936433) Released

Posting: Posting NC57936434 (57936434) Released

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