Business Support Assistant (Programme Support), Yerevan, Armenia At WFP – World Food Programme

Closing date: Monday, 10 April 2023

Career Opportunities: Business Support Assistant (Programme Support) | SC-4| Yerevan, Armenia | One Year

???? Vacancy Announcement n°: 702818

???? Job Title: Business Support Assistant (Programme Support)

????Type of Contract: Service Contract (SC-4)

➡️ Unit / Division: Programme Support Unit / WFP Armenia

???? Duty Station: Yerevan

➡️ Duration: 12 months (renewable)

⏰ Closing date: Monday, 10 April, 2023.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

To learn more about WFP, visit our website and follow us on social media to keep up with our latest news: LinkedIn, Instagram, Twitter.

Why work with us?

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Located in the mountainous southern region of the Caucasus, Armenia is ranked among the 60 most disaster-prone countries in the world and is further impacted by the Nagorno-Karabakh’s conflict dynamics since the early ‘90s. To that, the geopolitics of Armenia and its neighboring countries resulted in the closure of two out of the four borders of the country, leaving open only the northern and southern corridors with Georgia and Iran respectively, thus further endangering humanitarian responses in case of potential shocks. The country has been experiencing different macroeconomic progresses which have been followed by the implementation of structural reforms over the last decade, but their results have not reached the Armenian society equally. This resulted in weak, unevenly distributed growth and created structural inefficiencies leaving the population, economy, and environment to be highly vulnerable to external shocks.

A large majority of the population in Armenia has been impacted by COVID-19 pandemic, in particular the low- and marginal-income groups. The situation was further exacerbated due to the escalation of the conflict in and around Nagorno-Karabakh (NK) starting on 27 September 2020, resulting in a big inflow of spontaneous arrivals from NK. The most recent developments related to the escalation of the conflict in and around Ukraine has created a developing refugee and food crisis, which is impacting Armenia too, in terms of increasing food prices, risks of food shortage and significant inflow of refugees (base on some estimates there are around 500,000 ethnic Armenians residing in Ukraine).

Taking into consideration the already increased and scaled-up activities, establishment of new units, such as Social Protection, Social Behavior Change and Programme Support units to support the most vulnerable populations impacted by the global food crisis, the CO has identified the need for hiring locally a Business Support Assistant to produce organized and accurate work, undertaking specific business support activities as well as to deliver standard business support processes for a specific professional area of work and to facilitate effective service delivery. This is an opportunity for an exciting and challenging role in a multi-cultural, hardworking, fun and interdisciplinary team. In addition, we offer: ➡️ Meaningful and impactful careers: Our day-to-day work makes a difference in the lives of the people we serve

➡️ Continuous learning and training: We provide learning tools for our staff to continually develop their careers

➡️ Multicultural and stimulating work environment: We encourage gender and cultural diversity to make our teams stronger

Join us to make a difference in Armenia, watch this video to know more about us!!

How can you make a difference?

In this position, you will have to:

  •  Gather data and information with clear direction to support the drafting of documents and preparing reports.
  •  Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  •  Provide technical and digital (including WFP internal systems) support and take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  •  Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  •  Support the establishment of appropriate data and information management system and support on data maintenance.
  •  Support the development of automatic report generating tools and creation of interactive reports, dashboards and maps.
  •  Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  •  Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
  •  Act as data protection focal point for the WFP Country office.
  •  Perform other related duties as required.

To join us in saving lives, changing lives, you will need to have…

Education: Completion of a secondary school education. University degree in Political Science, International Development, Development Economics, Marketing Communications, or other relevant field is desirable.

Experience: Four (4) or more years of progressively responsible work experience in the relative business stream, with experience in general administrative work.

Knowledge & Skills:

  •  Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  •  Knowledge of work routines and methods in order to complete processes under minimal supervision.
  •  Uses tact and courtesy to give and receive information to a wide range of individuals.
  •  Ability to identify data discrepancies and rectify problems requiring attention.
  •  Ability to offer guidance or basic on-the-job training to more junior staff.

Languages: Fluency (level C) in English and Armenian languages. Working knowledge (level B) of Russian language is desired.

Before you apply

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting an inclusive work environment in which diversity is valued and where no form of discrimination is tolerated. We aim to achieve parity in our teams in Armenia. Qualified female applicants and individuals with disabilities are especially encouraged to apply. CV and cover letter must be submitted in the English language.

Applications must be submitted online through WFP e-Recruitment System.

Only short-listed candidates will be contacted.

The successful candidate will have to be vaccinated against the COVID-19 to be able to perform his/her duties. The UN strongly recommends UN personnel, and their dependents receive a COVID-19 vaccine that has been approved by WHO.

Note: the position is open to Armenian nationals and individuals eligible to live and work in Armenia.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.


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