Organizational Setting and Work Relationships
The Associate Donor Relations Officer is part of a team that maintains proactive dialogue with governmental donors or UN agencies and organizations, as well as with the regional and local donors aiming at building relationships, raise awareness and mobilize political and financial support for UNHCR’s work and priorities.
The incumbent’s primary role is pursuing opportunities for donor engagement, strengthening partnerships, sustaining support and fundraising opportunities. Due to the specific nature of these responsibilities, Donor Relations Officer posts are based only in Geneva Headquarters, major donor capitals or Regional Bureaux, s/he with also provide support to counterparts in Field Operations.
S/he is supervised by the Senior Donor Relations Officer and receives guidance from DRRM Chief of Sections and from the Head of Service. S/he may receive indirect guidance from other units within DRRM, Divisions in Headquarters or Regional Bureaux.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
– Assist in maintaining close dialogue with, and providing information to, donor governments on UNHCR operations and financial requirements, including in response to donor governments¿ ad hoc requests for information.
– Keep abreast of UNHCR¿s operations worldwide, with a specific focus on high-profile and emergency situations, to be able to serve donors¿ information needs on all aspects of UNHCR¿s work.
– Assist in identifying and accessing new donors and funding sources as per DRRM strategy.
– Assist in drafting internal and external correspondence, including briefing notes for HC, Head of DRRM to support them in negotiations and follow up of contributions with donors.
– Assist in implementing and reviewing actions and strategies, and maintaining donor profiles and plans.
– Monitor recording and track engagement of contributions and take necessary actions to satisfy donor requirements.
– Help prepare submissions – in collaboration with respective Bureau, Divisions and UNHCR Offices – for specific funding from donors or provide other information donors may require in determining their financial/political support to UNHCR.
– As needed, help Bureaux/Regional Offices/Country Operations with input for their fundraising strategies, in line with DER/DRRM strategic directions.
– Arrange meetings for donors and, where applicable, organize annual bilateral consultations with donor governments.
– Prepare reports using UNHCR information management systems (Global Focus, MSRP, data2 portal, funding updates, etc.) as necessary in a timely and efficient manner.
– Provide editorial support and facilitate the finalization of fundraising publications produced by DRRM or the Bureaux, including appeals and other reports.
– Provide support and guidance to the Field on engagement in the Refugee Response Plans and Humanitarian Response Plans.
– Provide guidance and advice on UNHCR¿s involvement at the IASC on humanitarian financing.
– Perform regional focal point duties as required, including compiling funding-related TPs and background notes on the region for senior management missions and meetings with donors; review funding updates.
– Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
International Relations; Political Science; Social Sciences;
Journalism; Communication; Public Policy;
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Experience in external engagement with donors, UN agencies, partners, governments. Professional work experience in field operations. Knowledge of UNHCR¿s operational arrangements, its relief programmes, the funding needs and priorities.
Desirable
UNHCR fund- raising and programme management experience. Good research, policy and report writing skills. Experience in managing donor relations. Understanding of the workings of major donor perspectives, requirements and standards.
Functional Skills
MG-Resource Mobilization Techniques and Guidelines
ER-Donor Reporting and Related Tracking Systems
ER-Donor Relations – Humanitarian Financing
*CO-Strategic Communication
SO-Networking
*CO-Drafting and Documentation
CO-Reporting skills
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The incumbent will require a good understanding of donor relations and a strong understanding of headquarter processes including experience in program management given the intricacy of managing the US contribution. This position requires an ability to manage highly complex projects requiring extensive coordination across divisions and Bureaus with efficiency. The position requires strong attention to detail given the tracking of tightly earmarked contributions and supporting PRM allocation reports, as well as the need to understand resource management and support the Resource Planning Management Board processes linked to projectized funding. An understanding of the US Government, both structurally and policy wise as well as excellent interpersonal skills, political awareness and diplomatic skills will be essential, as the incumbent will interact with the United States government directly, as well as UNHCR operations, staff of all Regional Bureaux and Divisions, and the Executive Office. The position requires extensive writing and editing in English on short deadlines, so the incumbent should have excellent drafting skills in this area and be able to manage time pressure well. While the position will be not uniquely responsible for managing the visibility portfolio, at certain times the incumbent may be leaned upon to support US visibility outreach.
Required languages (expected Overall ability is at least B2 level):
,
Desired languages
French
,
Operational context
Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
This position will be part of the team responsible for maintaining the relationship with the USA as a donor within Donor Group III, which covers North America and MENA. The position reports to the head of the donor team (Senior Donor Relations Officer) as part of Donor Group III.
The incumbent will require a good understanding of donor relations and a strong understanding of headquarter processes including experience in program management given the intricacy of managing the US contribution. This position requires an ability to manage highly complex projects requiring extensive coordination across divisions and Bureaus with efficiency. The position requires strong attention to detail given the tracking of tightly earmarked contributions and supporting PRM allocation reports, as well as the need to understand resource management and support the Resource Planning Management Board processes linked to projectized funding. An understanding of the US Government, both structurally and policy wise as well as excellent interpersonal skills, political awareness and diplomatic skills will be essential, as the incumbent will interact with the United States government directly, as well as UNHCR operations, staff of all Regional Bureaux and Divisions, and the Executive Office. The position requires extensive writing and editing in English on short deadlines, so the incumbent should have excellent drafting skills in this area and be able to manage time pressure well. While the position will be not uniquely responsible for managing the visibility portfolio, at certain times the incumbent may be leaned upon to support US visibility outreach.
Living and Working Conditions:
N/A
Additional Qualifications
Skills
CO-Drafting and Documentation, CO-Editing, CO-Preparation of key messages/talking points/speeches, CO-Reporting skills, ER-Donor Visibility, MG-Diplomacy, MG-Organisational Culture and Behaviour, PG-Programme Management (programme cycles and reporting standards)
Education
BA: Business Administration (Required), BA: Economics (Required), BA: International Relations (Required), BA: Management (Required), BA: Social Science (Required)
Certifications
Work Experience
Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing resource, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Teamwork & collaboration
UNHCR Salary Calculator
Compendium
Add.2 to Bi-annual Compendium 2022 – Part B
Functional clearance
This position doesn’t require a functional clearance
How to apply
For a full job description and to apply, interested candidates are requested to visit https://bit.ly/3JDu163
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
Closing date of receipt of applications: 16 February 2023 (midnight Geneva time)
